Starting at Silver Birch


Silver Birch Childcare aims to provide an enabling environment to enhance learning and development, in a welcoming, caring and safe environment for all children.

All nursery places are allocated on a first come first served basis and in accordance with the Equality, Diversity and Inclusion Policy. In the event the nursery is fully occupied, any future vacancies will be offered to the applicant at the top of the waiting list.

Other matters taken into account in deciding which child can be offered a place in the nursery are:

  • Children who have siblings who are already with us
  • When the application is received (extra weight is given to those who have been on the waiting list the longest)
  • The nursery’s ability to provide the facilities for the welfare of the child, including appropriate staffing arrangements
  • A child requiring a full-time place may have preference over one requiring a part-time place. This is dependent upon work commitments, occupancy and room availability
  • Extenuating circumstances affecting the child’s welfare or the welfare of his/her family.

Prior to a child attending nursery, parents must complete and sign a contract and registration form, the nursery will require sight of the child’s birth certificate. These forms ask parent/carers to provide the nursery with personal details relating to the child. For example, name, date of birth, address, emergency contact details, parental responsibilities, dietary requirements, collection arrangements, fees and sessions, contact details for parents, doctor’s contact details, health visitor contact details, allergies, parental consent and vaccinations.

Waiting List

As the waiting list is updated every time a new registration is made, it can be printed out at any time. As soon as places are available, the Manager will check the waiting list to find the first person whose requirements match the available sessions. If they no longer require the place, it passes to the next on the list.


Partnership with Parents and Carers

SilverBirch Childcare recognises that parents and carers are the first educators of their young children. The aim of the nursery is to support and assist parents and carers ensuring that they are provided with the opportunity to participate in all aspects of the nursery.

We believe that in order for children to receive quality care and early learning that suits their individual needs, parents/carers and practitioners need to work together in a close partnership. The two-way sharing of information is key to this. The nursery team welcomes parents/carers as partners and this relationship requires trust and understanding. It is important that we, as practitioners, are able to support parents/carers in an open and sensitive manner.

At the nursery we provide a welcoming atmosphere and understand that all families are important and should be made to feel welcome and valued at all times. We respect the diversity of families and the contribution they bring to a child’s learning and development.

The sharing of information between the nursery and the child’s parents/carers is vital for the identification of the children’s individual learning needs. If a child has a difficulty in any area, together we can respond quickly to the child’s individual learning and development.

We employ approachable practitioners who endeavour to guide parents/carers when they ask for suggestions in caring for their child and offer support to continue their child’s learning at home. Effective communication between parents/carers and practitioners ensures there is a two-way flow of information, knowledge and expertise. Parents/ carers are highly valued and respected and without them children’s needs could not be wholly met.

To promote close partnerships with parents we aim to provide all parents/carers with the opportunity to participate with activities within the nursery, for example for a parent to come in and do a story time. We will also use our iconnect system to ensure that parents receive regular updates throughout the day on their child as well as giving them the opportunity to provide feedback and upload information and pictures for nursery staff of milestones their child has met a home. We believe that this system will develop more cohesive relationships with parents and carers therefore providing a more holistic approach to their child’s development.


What should my child wear to nursery?

There is no right or wrong way to dress your child for nursery, however, we recommend that pre-school children wear clothes and shoes that they can fasten and unfasten themselves to help promote their independence.

Children that are potty training should wear clothing that they can quickly undo, to enable independence and be successful. The youngest children should wear clothes that they can easily move in, enabling them to crawl and pull to standing. The Nursery does provide aprons for creative activities such as baking, painting and gluing but nevertheless new or expensive clothing is not recommended as accidents do happen!

SilverBirch Childcare is not responsible for damage or wear and tear to clothing. We encourage all children to take part in activities.

To enable children attending our nurseries to take a safe and active part in Outdoor play (due to our changeable weather conditions), we request your support in providing the following for your child:

  • Suitable clothing for wet days > raincoats/all in ones and Wellies
  • Suitable clothes for cold days > coats, hats, gloves and scarves
  • Suitable clothing for sunny days > sun hats (preferably with a flap to cover the backs of their necks)


We will always endeavour to have a supply of spare clothing and Wellies (donations welcome) so if any of the above are forgotten on occasion, your child will not miss out.

For all children’s safety, we advise against children wearing jewellery to nursery and small clips and hair slides that could be a choke hazard.


At Silver Birch Childcare we aim to ensure the safety and well-being of all children and colleagues within the nursery setting. Many illnesses can be infectious before a full diagnosis can be made. Health guidelines indicate that it is not necessary to operate a policy of exclusion for all child illnesses but it is important that colleagues and parents/carers understand when exclusion is appropriate and necessary.

Children should remain at home if they are unwell. If a child is unwell then they will prefer to be at home with their parent(s) rather than at nursery with their peers.

The nursery manager/senior colleague has the right to refuse admission in the best interest of the child and other children in the nursery, this is non-negotiable. It is exceedingly unfair to expose other children to the risk of an infection.

If a contagious infection is identified in the nursery, parents/carers will be informed of their child’s exposure to the infection within 24 hours or the next working day to enable them to spot the early signs of illness.

The illness and exclusion policy seeks to:

  • Maintain a healthy and safe environment through minimising or preventing the risk of the spread of a communicable disease/illness.
  • Ensure colleagues and parents/carers are aware of their responsibilities.
  • Establish a system and process for responding to the diagnosis of a communicable disease including making all nursery users aware of the diagnosis.

A copy of our exclusion periods will be provided to all parents at registration.



We recognise, where possible, that children are vaccinated in accordance with their age. If children are not vaccinated, it is the responsibility of the parents/carers to inform the nursery to ensure that children/colleagues/ parents/carers are not exposed to any unnecessary risks. The nursery manager must be aware of any children who are not vaccinated within the nursery in accordance with their age. Parents/carers should be aware that some children will not be vaccinated in the nursery. This may be due to their age, medical reasons or parental choice. Our nurseries do not discriminate against children who have not received their immunisations and will not disclose individual details to other parents/carers.


Policies and procedures

We have many policies and procedures to ensure that our children are safe, secure and happy and develop as an individual whilst in our care. We will include some important policies and procedures at registration that I would appreciate you taking the time to read and familiarise yourself with, however if you wish to view our full policies and procedures pack, this is available in the nursery reception at all times.